When Things Didn’t Quite Click

I expected the onboarding process to be smoother based on the pre-purchase information, but there were moments it just didn't click for me. For example, the training module slipped at understanding how to set up the dialer efficiently, which was frustrating as I thought it would walk me through step-by-step. However, once I reached the database integration section, things started to make more sense and I could finally see how the software would fit into my workflow. The calling tools worked fine after a few tries but getting there took longer than anticipated. It was a mixed experience overall with a few bumps along the way.