When the training clicked, I finally got it
Starting with the onboarding and training, it was a bit slow at first. The initial steps seemed straightforward, but I wasn’t sure about the order and some options in the software. I went through the training modules and that’s when things started to make sense. Around halfway through, the explanation about how to use the dialer and database features finally clicked. It didn’t happen immediately, and there was a bit of back and forth, but once I understood the flow and how the automatic updates worked, I could use the software with more confidence. Sign-up and invoicing was easier than expected, and the telephonic support was helpful when I had questions during onboarding. My only reservation is that the training could be a bit more concise; it felt like some parts were repeated, making it slightly longer than needed. Still, once I crossed that hurdle, getting going felt smooth and manageable.