when the support made more sense
Honestly, I found myself figuring out a lot on my own while using wfhi's software. The initial sign-up and invoicing process was pretty easy, but when it came to using the calling tools and setting up the database, there was quite a bit that didn’t come with clear instructions. The training materials didn’t cover some useful shortcuts I stumbled upon only after experimenting around. Calling support was there but I often had to wait or get bounced around a bit before an answer hit home. The moment it really clicked was when I stopped expecting hand-holding and just dived in to explore the features myself — then things started to flow better. It’s a good system if you like to learn hands-on, though some guided steps early on might help newer users avoid that trial-and-error phase.