When the support didn’t quite click for me
I have to say, my overall experience with the setup and ongoing support was a bit disappointing. Initially, I thought the setup process would be pretty simple and mostly one-off, but in reality, there’s a lot of ongoing tweaking required just to keep things running. The telephonic support was slow and often didn’t provide the detailed guidance I needed to troubleshoot the dialer and database features. On the plus side, the automatic updates were smooth and didn’t disrupt my workflow, which I appreciated. But ultimately, the combination of limited support and the continuous tinkering meant I felt stuck frequently, which hurt the user experience quite a bit. It's not that everything was bad, but the ongoing assistance really fell short for me compared to what I expected when signing up. Just wish the communication and responsiveness were better to make the process less frustrating overall.