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WFHI review

When the sequence didn’t quite click

2 out of 52 of 5Verified purchaseSupport and communication

When the sequence didn’t quite click

I was following the onboarding steps and kept waiting for that moment when everything would just click, you know? But honestly, it didn’t happen as smoothly as I hoped. The order of steps felt kind of jumbled to me. At times, I wasn’t sure why I was doing something before finishing the earlier step. For example, the way the dialer integration came before database setup left me confused about how they fit together. I suppose the automatic updates activated fine and didn’t cause issues, so that aspect went okay at least. But the telephonic support, honestly, wasn’t super clear on explaining what to do next when I got stuck. I’ve used other software with more logical step flows in onboarding and here I felt more like piecing it together on my own. Still, I might give it another try, but the initial flow had me second guessing how it all worked.

Shalini Neeta SaxenaJharkhand, IndiaExperience: Published:
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