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WFHI review

When the onboarding just didn’t quite click for me

2 out of 52 of 5Verified customerTraining and onboarding

When the onboarding just didn’t quite click for me

Having used other remote workflow training modules before, I had certain expectations from WFHI’s onboarding and training. While the software had some good aspects, like automated updates and a fairly responsive database feature, the actual onboarding didn’t click for me easily. The training sessions felt a bit rushed and more generic rather than tailored to how I was used to working. I appreciated the easy access to calling tools, but the flow of learning was less intuitive compared to what I’d experienced earlier. I recognize that there were helpful elements like decent telephonic support when I reached out, but overall it felt less cohesive. So while I can grant that the software had promise, for my style and pace it didn’t fit seamlessly, which made it harder to get comfortable quickly.

Namita DeshmukhMadhya Pradesh, IndiaExperience: Published:
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