So, the training started pretty normally, and small hiccups did happen, like when I was trying to se

So, the training started pretty normally, and small hiccups did happen, like when I was trying to se

So, the training started pretty normally, and small hiccups did happen, like when I was trying to set up the calling tools and accidentally messed up the configurations. It took me a while to realize I could just rewind and watch the tutorial segments again, which was super helpful. At one point, I was almost ready to call support because I thought the dialer was malfunctioning, but then I saw that I had missed a setting. That was the moment it really clicked for me — understanding that patience and rechecking were key parts of learning. The casual style of training made it easier not to stress about these errors. I’d say the whole onboarding is pretty solid; just don’t expect everything to go perfectly the first time. The way they handle problems when things go wrong was not overwhelming or pushy, which I appreciated a lot. I’m feeling a lot more confident now and ready to use the software more without hesitation.