When the labels just never clicked
I was expecting the onboarding training to explain things like the dialer labels clearly, maybe with some examples. Instead, the wording felt off, and I was confused about which buttons to push at every step. The labels didn't match the way I think about the workflow, unlike other software I've tried, where training made it pretty intuitive. It was frustrating because I kept guessing what each term meant instead of instantly understanding. The onboarding felt rushed with terminology that didn’t align well with my expectations or everyday usage. Honestly, it never fully clicked for me and slowed me down a lot. I ended up needing extra time to figure out even the basics because the training vocabulary was not user-friendly or consistent with what I hoped for.