When the labels just didn’t add up
I was really hoping the software would be straightforward but honestly, the wording and labels were quite confusing. At first, I thought it would be a simple process navigating through the dashboard and accessing the features, but I kept running into terms and buttons that didn’t seem to match what I expected. It took me a while to figure out what some of the options actually referred to. The dialer seemed fine and was easy enough to start using, which was the only thing I appreciated a little. However, the way the software described certain functions was not intuitive at all, and the onboarding flow didn’t do enough to clarify these points. Sometimes, I wasn’t sure if I was adding data to the database properly or just clicking around aimlessly. The automatic updates didn’t seem to improve this much either. Overall, it just never fully clicked for me because the language used felt overly technical or oddly phrased, which was frustrating given my genuine effort to understand everything.