when the clarity just wasn’t there for me
Honestly, I found the whole onboarding and support experience quite confusing. The explanations around the dialer and database features were vague and left me guessing what to do next. I tried reaching out on the phone for assistance, but the responses were slow and not very helpful. The automatic updates didn’t seem to come with any clear notes or guides, so I wasn’t sure if anything had changed or if it required action on my side. The sign-up and payment process at least went smoothly, so I can say that was one part that worked well. But overall, I felt the communication from the team wasn't clear enough to make the transition to remote workflows easy. It’s frustrating when you have to puzzle through what should be straightforward setups. I wish the training or onboarding had been better structured to explain step by step instead of leaving me hanging throughout.