When the billing bit just clicked... sort of
I remember it was during the invoicing stage that I first realised the platform’s billing system wasn’t as straightforward as I had hoped. The sign-up and initial payment went smoothly, no issues there. But later, as I tried to set up recurring payments, I hit some confusion. The options were there, yes, but the explanations weren’t very clear. I wasn’t sure if I had actually activated the feature correctly. I did call support to double-check, and that was helpful; they were polite and responded fairly quickly over the phone, which I appreciated. Still, I had to ask a few basic questions about what the billing cycle really meant, which honestly felt like something I shouldn’t have to. So while the payment process itself was okay, I think I will probably need to consult support again next time I update or change my settings. I just want to be sure I don’t accidentally miss anything or get double charged. Overall, I’m somewhere in the middle because parts work fine, but the lack of clear guidance left me unsure.