1 out of 51 of 5Verified purchaseSupport and communication
When support doesn’t kick in: no clarity, no help
I thought support would be more hands-on but I found myself figuring out most things alone. The communication took a long time to get back to me and often their explanations were too generic to help. I was at the stage of setting up the calling tools and dialer, hoping for a quick start, but ended up more confused. The database feature wasn’t syncing properly and I struggled without timely telephonic support. There was a brief flicker of hope when they responded promptly once, but overall, the assistance did not make the process straightforward like I expected. I don’t think I’m likely to try relying on their support again given how much I had to do by myself.