5 out of 55 of 5Verified purchaseSales and pre-purchase
When sales process couldn’t cover the initial tech glitches
Before purchasing, the sales team answered most of my questions about how the software works. However, there was no clear mention of what happens if technical issues arise during initial setup. I faced a few glitches with signing up and accessing the dialer, but the staff wasn’t immediately available to assist. I felt they could have provided more upfront info about support availability after purchase. Overall, I found the software features fine, and the onboarding process was clear once it got underway. What was missing was a proactive approach to potential initial issues, which could have saved me some hassle.