When onboarding hours didn’t quite sync, it finally clicked
Initially, I found the training quite helpful but a bit misaligned with my actual working hours. The scheduled sessions often happened at times that didn’t fully suit my routine, making it difficult to keep pace. I kept wondering if I was missing something crucial, especially when it came to using the calling tools effectively. It was only after adjusting my approach, using recorded materials at my own time, that some of the concepts started to click better. I’d say the onboarding wasn’t perfectly tailored for everyone’s schedule, but with some effort I was able to piece it together. The database feature itself was quite intuitive, so once I grasped the training material, working through that became smoother. It’s a mix of positives and some practical challenges that I faced, but on balance I feel it served its purpose with some caveats on timing and pacing.