When onboarding didn’t click at all
Honestly, I was quite hopeful as I started the training since I’ve used other remote workflow platforms before, which helped me grasp things pretty quickly. But here, the sessions felt disjointed and the onboarding process was confusing from the start. I struggled to follow the steps and felt lost compared to my previous experiences. The software itself didn’t respond as I expected, making daily task flow difficult. Even telephonic support wasn’t very helpful, which was frustrating. This didn’t click for me and honestly, I found it harder to adapt despite giving it a fair try during the first week.