When my work hours and support hours didn't sync
I started using the WFHI software hoping to smoothly fit it into my working hours, but right away I noticed a mismatch. The support line, which I expected to be available during most of my active work hours, had quite limited timings. It was frustrating because during my busiest periods, I needed assistance, but the phone support was not reachable. On the plus side, once I finally connected with the support staff, they were helpful and resolved my issues quite promptly, which was a relief. As for the dialer and database features, they worked decently, though I did face occasional hiccups syncing contacts. The sign-up and payment processes were straightforward without surprises. Automatic updates were frequent enough to keep the system stable without causing disruptions. Overall, the experience was mixed: I liked how the product functioned in general and the professionalism of the support team, but the limited availability of help during my work timings made me feel somewhat restricted. I would suggest WFHI to consider offering support hours that better align with the variety of schedules their users might have. Otherwise, the software is useful if you plan your time carefully around its strengths and constraints.