when it just didn’t click right away
I have to say, the onboarding took much longer than I expected, which was frustrating. Initially, it felt like there was too much information thrown at me all at once, and I struggled to keep up with every single step. The training videos were okay, but they didn’t really cover some of the practical scenarios I was facing, so I had to figure a lot out on my own. I think the database setup was somewhat straightforward, so I can give credit to that part of the experience. However, the dialer had some unexplained glitches early on, which slowed me down further. The support team was polite but didn’t always provide clear answers immediately. Overall, it just didn’t feel like I could get up to speed quickly, and that moment when everything clicked just didn’t really happen for me during onboarding. I'd hoped for a smoother start but didn’t quite get it here.