When it finally clicked, the sales process felt too long

When it finally clicked, the sales process felt too long

Initially, I found the sign-up process fairly repetitive with multiple requests for the same information, which felt tedious. I waited a long time for responses after each step, which slowed down the process considerably. At one point, it clicked that the invoicing system was automated and consistent, which was the only part that felt smooth and reliable in this otherwise clunky experience. The telephonic support was slow to pick up too, adding to the frustration. Though the software demo was helpful, the overall pre-purchase communication felt more drawn-out than necessary, leaving me unsure if I was making the right choice for a while.