When it finally clicked, or not
I remember going through the pre-purchase steps and honestly, I wasn’t quite sure if they followed a sensible sequence. The sales process felt a bit jumbled; I kept waiting at points when I thought I should’ve been moving forward. The sign-up and billing parts were thrown at me somewhat suddenly, before I fully understood the database or calling tools. I think I understand the idea better now, but back then, it didn’t all click right away. I guess, maybe the order could’ve been more logical, like a proper intro before the invoice stuff. Sometimes I found myself circling back in my head, wondering what to do next because the instructions weren’t seamless. So in the end, I appreciate the setup but the way it was laid out just didn’t fully make sense to me at the time. A more stepwise onboarding could have helped avoid that confusing moment when I realized I was lost and hadn’t quite grasped what I was getting into.