When it finally clicked, it almost felt too late
I found the initial stages of getting started with the software quite frustrating. It took longer than I expected to understand the dashboard and what steps to follow next. The signing up process was okay, but the actual onboarding and setup felt like it dragged on unnecessarily. However, once I finally got used to the calling tools, I could see the potential. The CRM and database became more manageable once the dialer started working smoothly. Still, that moment of clarity came quite late in the process. I was hoping to get productive sooner, but these early hiccups made it less than ideal. The support team was helpful, but resolving issues over the phone sometimes required repeated calls and waiting. Overall, it did eventually work out, but for a busy person like me, the start was quite discouraging. I expected to click with it earlier. That said, the automatic updates kept the system from becoming outdated, which I appreciated towards the end of my learning curve.