When it finally clicked, and when it didn’t quite
I wasn’t initially sure how much support I would really get after signing up, so I figured I’d have to find my own way in many parts. The onboarding flow was somewhat clear, but I did hit that moment where the instructions for integrating the dialer with the database felt a little vague. That slowed me down, and I ended up figuring out some workarounds on my own after a few tries. On the other hand, when I called their telephonic support, the agent was helpful though they couldn’t solve everything right there. I appreciated the patience on their end, even if it wasn’t a perfect fix. The automatic updates were a nice touch, especially since they didn’t disrupt my ongoing workflows. I think once I got past those initial hurdles, it all came together better, but I still feel there’s some room for more guided help alongside the software and training resources.