I found the training and onboarding a bit of a mixed bag honestly. At first, I felt there was quite

I found the training and onboarding a bit of a mixed bag honestly. At first, I felt there was quite

I found the training and onboarding a bit of a mixed bag honestly. At first, I felt there was quite a bit of repetition, especially when they kept going over how to use the dialer tools and database multiple times. It seemed like it took longer than it should because sometimes I was waiting for the training program to load or for the next module to start. But then, after slogging through those parts, suddenly the flow of how to manage the calling software clicked for me when I saw how the database could be searched on the fly during real calls. That was a pretty good moment, like everything connected. On the flip side though, some parts of onboarding didn’t seem to adjust based on my progress, so I was stuck reviewing things I already learned which felt like wasted time. So overall, I see the value and the moments where it works well, but I felt like the pacing could have been better, both to keep me engaged and to avoid waiting between parts.