I had mixed feelings about the support while figuring out the software. Initially, I had to repeat m

I had mixed feelings about the support while figuring out the software. Initially, I had to repeat m

I had mixed feelings about the support while figuring out the software. Initially, I had to repeat my issue a couple of times because the telephonic support representatives didn't seem fully briefed on my case. That definitely caused some unnecessary waiting. However, once I got connected to someone who understood my problem, things moved along much quicker, and the answers I received were helpful. The communication felt a bit inconsistent at first, but it improved as the conversation progressed. I appreciated that some updates were explained clearly, though the initial delays made the onboarding flow a bit frustrating. So overall, the service balanced out between slow patience-testing moments and useful, clear support interactions that helped me move forward.