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WFHI review

When it didn’t click at all

1 out of 51 of 5Verified customerTraining and onboarding

When it didn’t click at all

The training and onboarding promised were supposed to make things easier, but I quickly realized I was stuck. The steps explained were confusing, and when I asked for help, the pauses between responses made me lose patience. I felt like I was repeating myself, having to clarify the same doubts again and again, which only added to my frustration. The database feature remained a mystery despite attempts to navigate it during the training session. Even the sign-up process felt more complicated than necessary, and I couldn't grasp the software’s workflow well enough to use the dialer effectively thereafter. I doubt I’ll get through the next round of training without definite help again because this experience left me weary and unsure. At this point, it feels less like learning and more like struggling, which was not what I expected. The whole onboarding just didn’t click, and I’m left worried about trying to resolve issues on my own in future.

Charu DeodharChhattisgarh, IndiaExperience: Published:
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