1 out of 51 of 5Verified purchaseBilling and payments
When billing problems hit, the system just didn’t respond
I faced some serious issues when billing went wrong, and honestly, that was the moment everything fell apart for me. The payment I made did not reflect on their portal immediately, and when I called support, the response was slow and not particularly helpful. The automatic updates didn’t fix the issue, and their telephonic assistance didn’t provide an effective solution or follow-up. Signing up and invoicing had seemed fine at first, but when errors occurred, it felt like the system lacked the strength to manage problems properly. I was expecting a more reliable handling of billing errors, but instead, it was frustrating and left me doubting if I should continue with them.