1 out of 51 of 5Verified purchaseTraining and onboarding
What was missing when things went wrong?
I tried to follow the training steps carefully, but when the software’s dialer wouldn’t connect properly, I was left puzzled. The instructions didn’t offer clear solutions, and the help line, while polite, couldn’t resolve the issue quickly. I appreciate that they kept trying to assist, but there was a sense of something missing—maybe more detailed troubleshooting guidance or faster priority support. The onboarding workflow felt a bit rigid, so when I hit the unexpected error, I didn’t know where exactly to look for answers. Automatic updates didn’t help either, as they seemed to reset some settings without warning. It felt like they could have prepared users better for such problems, making the whole process less frustrating.