What was missing in training shook my confidence
The training program was clearly detailed in some areas like how to use the dashboard and calling tools, and that part was useful. However, I felt that there was not enough support to actually build my confidence in managing the software on my own. The responses from the team were slow, and sometimes I was left waiting for instructions without clear follow-up. This made the whole onboarding feel incomplete and a bit daunting because I wasn’t sure if I was using the features correctly. While the software itself is okay, the lack of thorough, timely training support really made me doubt if I would be able to handle more complex tasks in the future with it.