What was missing in getting started
I had to go through quite a lengthy process before I could actually get going with the billing and payments setup. The software is fine and mostly intuitive when you start entering details, but it felt like something was missing in the onboarding flow. Setting up took longer than I expected because the initial instructions didn’t clearly lay out all necessary steps, so I kept going back to find what I missed. I appreciate that invoicing and payment records are well organized once it’s set up, but the waiting time to reach a point where I could confidently manage transactions was frustrating. The sign-up and invoicing features worked smoothly, and I liked how the automatic updates kept everything current without manual intervention. However, I wish there was a quicker way to get through initial billing configurations since it’s essential to get that right from the start. Telephonic support was helpful but sometimes tied up, which added to the delay. Overall, I’m satisfied with how the payments are managed nowadays, but the slow start left me pretty weary since I had expected a more streamlined process from the beginning.