I expected the process to get going faster but it felt like it dragged for ages. The setup steps wer
I expected the process to get going faster but it felt like it dragged for ages. The setup steps weren't as streamlined as they should be, with multiple back-and-forths just to start using the dialer tools. Although the database feature eventually worked well enough once configured, it took considerable time to understand the updates they pushed automatically. The software promised a smooth startup, but what I found was mostly a slow experience. The sales and pre-purchase communication didn't prepare me for these delays either, which meant a lot of waiting and some frustration before I could even call. Overall, the onboarding flow lacked clear guidance on timelines or what I should expect next which made my first days dragging. It could really improve by clarifying the process and cutting down the wait.