What was missing compared to previous training?
I came from another platform that offered quite detailed onboarding sessions and a more intuitive training interface. I expected something similar here, but the training felt scattered and less structured. The steps were not as clearly connected, which made it harder to see the flow of using the software in a real-world scenario. I also find the onboarding support slower than what I was used to previously; responses took longer and weren't very thorough. Compared to my past experience, the calling tools and dialer here also lacked some features I had found useful before. Invoicing and payment processes were basic and didn't have much guidance, unlike the more straightforward handling I had in the past. Overall, I think this training leaves something to be desired if you’re coming with prior experience elsewhere. It did not work out well for me mainly because of the missing clarity and slower support.