What surprised me was the support speed
So, I was a bit unsure about how quickly I could get started using WFHI’s software and training, especially since I’m not super tech-savvy. The sign-up went smoothly but I expected a longer wait before I could really use the dialer tool. To my surprise, it didn’t take very long at all to get everything set up. The onboarding flow made sense once I went through it, and the training helped me understand the database feature more than I thought it would. At times, I did find myself wondering if I’d need to reach out for help, but telephonic support was pretty quick to respond. I still have a small reservation about how automatic updates sometimes reset my dialer settings, which was a bit annoying. But generally, I felt like the communication and support were better than expected, making my experience more positive. It wasn’t totally seamless, but it did feel like I could rely on them to help me get going in fairly short order.