I approached this with some hope and had mixed feelings about how clear everything was. The training

I approached this with some hope and had mixed feelings about how clear everything was. The training

I approached this with some hope and had mixed feelings about how clear everything was. The training videos did a pretty good job explaining the core features of the software and the database functions. It made understanding the navigation easier than I thought. However, some parts of the sales and pre-purchase talk were rushed or vague, especially around invoicing and payment timelines. I had to ask several questions to get the information I needed, which was a bit inconvenient. The sign-up wasn’t overly complex but also didn’t feel very guided. On the plus side, the dialing tools were intuitive and didn’t require extra setup. So overall, I’m somewhat satisfied but a bit cautious about what to expect next time. I can see potential, but there is room for improvement in communication and clarity.