What surprised me was how swift the start really was
I was bracing myself for a lengthy onboarding when I first signed up, but actually, that’s where I got surprised the most. The moment I completed the sign-up, the invoicing and payment processes were clear and quick, which already set a positive tone. The software access worked almost immediately, and I found the dialing tools integrated into my workflow seamlessly within hours. The training sessions were both detailed and to the point, letting me grasp the essentials without drowning in complexity. What made the difference was the balance they struck between the initial setup as a one-off and the ongoing updates that felt more like enhancements rather than interruptions. The telephonic support was easy to reach, if I needed any help, making the whole process quite smooth. All these factors combined meant I was already comfortable using the system earlier than I expected, which was more than welcome.