What surprised me was how long the initial setup really took
When I signed up, I thought I'd be up and running quickly, but it actually took longer than expected to configure everything properly, including the database and calling tools. I was a bit surprised to find that the automatic updates happened in the background without much notice, which sometimes interrupted my workflow briefly. However, once fully set up, I found the dialer system pretty straightforward and the training materials helpful in navigating the process. The onboarding flow made sense overall, but waiting for invoicing and payment confirmation before moving ahead did slow me down initially. I appreciated the telephonic support when I reached out, although the wait time was longer than I'd hoped. So, while some parts of getting started were smooth, others dragged, making it a mixed experience for me. Still, I feel once I pass this phase, the software will serve me well for managing remote workflows.