What surprised me was how long some parts took
When I first started using the training and onboarding, I didn’t expect the setup to take as long as it did, though once I got through it, the process was smoother. The dialer and calling tools were easy enough to learn, and the database feature fit well with the workflows I wanted to build, which was a nice surprise. I did notice, however, that automatic updates sometimes interrupted the flow and required me to adjust settings again, which slowed me down a bit. Also, while telephonic support was available and generally helpful, the wait times occasionally felt longer than expected. On the positive side, sign-up and invoicing processed without any issues and the instructions were clear. Overall, I’d say the length of time to get fully ready did surprise me, but once I was up and running, the experience balanced out those initial frustrations.