what surprised me was how different the billing felt
I was expecting something at least similar to what I used before but honestly the billing and payment system here felt very confusing and not at all user-friendly. It took me way too long to understand how the invoicing worked, and the automatic updates kept messing with my billing records in unexpected ways. I tried to reach support over the phone, but the assistance felt slow and unhelpful, not like what I am used to. Signing up was straightforward but after that, the flow was frustrating. When comparing to other platforms, this one just didn’t click for me, especially when handling payments and invoices. It didn’t suit my routine, and the integration with my database was patchy which caused me even more headaches. Basically, I didn’t feel confident managing my subscriptions and payments here and that was a big letdown because the software itself seemed promising otherwise. Overall it was a poor match for me and my working style, and that made the whole experience more irritating than it should have been. If billing and clear payment processes are your priority, this might not be the best fit.