What surprised me the most about the sales process
Compared to the sales processes I used before, this one had a surprisingly straightforward invoicing system. I didn't expect the sign-up forms to be so streamlined, and that was a relief. However, I noticed that some features advertised weren't exactly like in my past experiences, which was a bit disappointing. I also found that the database access wasn't as flexible as I had hoped, even though the calling tools were quite efficient. Despite these small issues, I appreciated the clarity of the training about the software capabilities. Overall, the sales and pre-purchase experience was better than most, but I do think there's room for clearer communication about what is included. Still, the onboarding flow worked well enough to get started without too much hassle.