What surprised me: navigating was simpler than expected
I was really surprised at how straightforward it was to find exactly what I needed during the onboarding and training process. The software’s layout made locating different modules quite logical, which saved me a lot of time. Even when I ventured into less familiar features like the calling tools and database, the instructions were clear enough to guide me through without much confusion. While most of it was very practical and easy to follow, I did find that some of the more advanced training videos could have been a bit more detailed in explaining certain workflows. Still, for someone keen on setting up remote workflows efficiently, it did the job well. The automatic updates and telephonic support added extra reassurance along the way. Overall, I found the onboarding to be a helpful and well-paced introduction.