What surprised me in sales process
Initially, I wasn't sure what to expect from the sales and sign-up experience of WFHI. The moment that stood out for me was when I got a clear explanation about invoicing over a call, which really boosted my confidence in their system. However, before and after that, some steps felt a bit vague, like I wasn't sure about the exact features included or the best package for my needs. The website gave a general idea but left gaps that I had to figure out later. Payment process went smoothly once I got to it, but setting expectations earlier could have helped. There's definitely some structure to their onboarding, but I felt like I was piecing together things on my own in parts. So, while the sales support nudged me positively, overall, my confidence was a mix of certainty and some hesitations regarding the details.