2 out of 52 of 5Verified purchaseSales and pre-purchase
what surprised me about their pre-purchase responses
So I wasn’t expecting the response times to be so slow honestly it kind of caught me off guard. When I asked about the software features and training they just took ages to get back and sometimes I felt like the answers weren’t really clear or detailed enough. They did answer eventually but it wasn’t as smooth or quick as I hoped. On the plus side the signup process was simple enough and the automatic updates work fine after that. I guess I was expecting a bit more energy from their pre-purchase communication but it definitely didn’t kill the chance of trying the software out though it left me wondering how much support I would get later.