What stood out was how quickly they responded
I had a lot of questions before making a decision, and the sales team was impressively responsive. Emails and calls were returned fast, much faster than other services I've considered. The reps seemed genuinely interested in understanding my needs instead of just pushing a product. That made the whole pre-purchase process feel transparent and reassuring. What also helped was the clear explanation of the invoicing and payment steps, which I found straightforward. One tiny detail though: sometimes the information felt a bit too detailed and could have been more concise to help make quicker decisions. But overall, I appreciated their timely answers and open communication which definitely influenced my decision to go ahead.