what stood out was how quick they replied everytime
I started the training a couple of weeks ago and honestly, the responsiveness of the team was what caught me most. Every time I had a question during onboarding or when using the dialer, they got back to me pretty fast. That made it smoother to get through the steps even when I got stuck with some setup configurations. The software itself was pretty intuitive but without that quick support, I think I would have spent way too long figuring out some things on my own. The only thing that was a bit off was the initial documentation which could use clearer instructions in parts. Overall, their people made the difference because their quick and mindful replies kept me moving forward confidently across the training and onboarding process. I appreciate that level of attentiveness in a remote workflow product. Having that communication meant I felt supported even from afar, which isn’t always the case with software training programs.