What stood out through the training and onboarding experience
Looking back after some time using WFHI, the training and onboarding went reasonably well but took longer than I had expected. The software provided clear instructional videos and step-by-step tutorials, but it still required me to invest quite a few hours to feel confident navigating the calling tools and database feature properly. What really stood out was the telephonic support during onboarding—they were quite patient and guided me through difficult points, especially when setting up the dialer for my remote workflow. However, integrating all software components together took more retries than I anticipated, which slowed down getting fully operational. Considering the ongoing automatic updates that occasionally changed workflows, it was useful to have training materials readily accessible for refreshers. Although I am satisfied with how it shaped my knowledge long term, the initial time investment was unexpectedly substantial, so I’d give the overall experience three stars for balance.