What really surprised me was their confidence boost
I wasn’t sure what to expect from telephonic support, but by the end of my onboarding and training sessions, I felt genuinely confident using the software. The people I spoke to were patient and explained everything in a way that made complicated features easy to grasp. The dialer and database integrations seemed pretty daunting at first, but the training broke them down well. What surprised me most was how quickly I could call with the dialer and navigate the database after only a couple of sessions. The helpful tone of support made a big difference, making me feel supported rather than overwhelmed.