what really surprised me was the wait
I wasn’t expecting it to take this long just to get going with the platform. From signing up to actually navigating the dashboard felt slower than I imagined, which caught me off guard. The onboarding flow was a bit clunky and it felt like I kept waiting at every step for a dialer update or support callback. Honestly, I thought the telephonic support would be quicker but sometimes the help came much later than I wished especially when I was stuck with the database feature. Also the sign-up process was okay but somehow the invoicing wasn’t as clear as I hoped, which added to the delay in setting everything up properly. If I’d known about all this waiting around, I might have planned more time before expecting to work smoothly. On the bright side, once I finally got through the training modules, the calls made via the dialer were fine for my needs although not perfect yet. Still, the overall communication seemed to drag which made the whole experience a bit underwhelming compared to what I thought I’d get before buying.