What really surprised me about their support and onboarding
Initially, I was a bit uncertain about how quickly WFHI's support team would get me up and running. After signing up and starting the onboarding process, I expected to face some delays or communication gaps. Surprisingly, their telephonic support was pretty responsive, and although it took a couple of calls to fully grasp how the dialer tools worked, they patiently guided me through each step. The training provided was quite detailed, helping me understand the remote workflow software features effectively. However, the automatic updates did create slight confusion on one occasion, as a new interface was introduced without much advance notice. Still, the team responded promptly when I reached out. The only reservation I have is that some parts felt a bit overwhelming initially, especially navigating the database feature while managing simultaneous tasks. Despite that, the overall process felt smoother than expected, and I appreciated the clarity in invoicing and payment steps.