5 out of 55 of 5Verified customerTraining and onboarding
what really stood out was how they handled hiccups
Starting off with the training, I found it pretty decent but what stuck with me was how WFHI handled things when I ran into problems during the onboarding flow. There was this one time when I couldn’t figure out how the dialer worked as expected, and instead of just leaving me to figure it out, their support team walked me through patiently. They didn’t rush me at all, which made me feel much more comfortable using the system even after setbacks. Honestly, I felt like that kind of presence during training helped me learn better because I wasn’t scared if something went wrong, whereas usually I might just give up. That stood out more than anything else.