what really stood out was figuring it all out myself
I ended up doing a lot of the figuring out on my own with WFHI’s pre-purchase process, which was unexpected. While the training modules and software demos were there, I mostly depended on exploring the dashboard and tools by myself to get a real sense of how it all worked. Things like the dialer and database weren’t always immediately obvious in terms of how they fit into what I wanted to do, so it took time to connect all the dots. Sign-up and payments were pretty straightforward once I got the hang of it, but getting there required some trial and error. That being said, it’s that process of hands-on discovery that really stuck with me. I guess it shows the product has depth, but also that the onboarding could maybe guide users a bit more to save time. Still, this experience made me feel like I really learned what the platform does, not just what’s in the brochure. So overall, the one thing I’d point out is how much I learned by simply using the software and making sense of things through doing.