what i think was missing in training
Honestly, the onboarding and training didnt work out for me cause it wasnt explained clearly at all. I mean, I expected a smoother walk-through but the steps were jumbled and hard to follow. The video and docs had a lot of info but didnt connect well, so I kept getting lost about what to do next. The dialer tool was mentioned but not shown properly, so I had no clue how to use it effectively when I tried later. I tried reaching out to support but got some standard answers which didnt help much either. Payment process was fine I guess, but the onboarding just felt rushed and incomplete. I was hoping for some stepwise instructions with more examples or maybe a live session to clarify stuff. Overall, I think the training needs a serious revamp if they want users like me to get comfortable fast or else people will just get frustrated and move on without really using the software.