What I really missed in training support
Honestly, I was expecting a bit more help when I was stuck with the onboarding. I reached out through the support channels multiple times but didn’t get the timely responses I needed. It felt like nobody was really there to guide me step-by-step, and sometimes I had to guess the next steps or try things out with no one to confirm if I was doing things right. The training materials were okay, but without direct support it was challenging to get fully comfortable. Wish they had a more personal touch or live help during the initial setup because waiting on emails and calls did slow me down a lot.